Privacy Policy

Surroundings — Version 1.4 • Effective date: 2 March 2026

Surroundings ("the App") is developed by Otenz ("we", "us"). This policy explains what data the App accesses, how it is used, and your rights.

1. Data We Collect

1.1 Location Data

The App requests device GPS coordinates to discover nearby points of interest. Location data is processed on-device and sent to third-party services only as described in Section 3. We do not store your location on any server we operate.

1.2 Crash & Performance Reports

The App uses Sentry (sentry.io) to collect anonymous crash reports and performance traces. These may include device model, OS version, app version, and stack traces. No personally identifiable information (name, email, precise GPS) is included in crash reports.

1.3 User-Provided API Keys

The App allows you to optionally enter API keys for third-party services (MapTiler, OpenRouteService, Cloud AI providers). These keys are stored locally on your device using encrypted storage (flutter_secure_storage) and are never transmitted to our servers.

1.4 Preferences & Settings

Your preferences (language, basemap choice, TTS voice, notification radius, etc.) are stored locally on your device. We do not collect or sync these.

2. Data We Do NOT Collect

3. Third-Party Services

The App communicates with the following third-party services for its core functionality. Each service receives only the minimum data necessary.

ServiceData SentPurpose
OpenStreetMap / NominatimGPS coordinatesReverse geocoding (address lookup)
WikiData SPARQLGPS coordinates, languageNearby point-of-interest discovery
Wikipedia APIArticle titles, languagePOI details & summaries
Wikimedia Commons APIGPS coordinatesNearby images for POIs
Overpass API (OSM)GPS coordinates, bounding boxNearby POI discovery from OpenStreetMap
CartoDB / CARTOMap viewport (tile coordinates)Free basemap tile rendering
Esri ArcGIS OnlineMap viewport (tile coordinates)Satellite basemap tiles (optional)
Sentry (sentry.io)Crash reports, device infoError tracking & performance monitoring

3.1 Optional Services (User-Activated)

The following services are only contacted if you provide your own API key in the App's Preferences:

ServiceData SentPurpose
MapTilerMap viewport + your API keyPremium basemap tiles
OpenRouteServiceGPS waypoints + your API keyPedestrian route calculation
Google GeminiPOI names, coordinates, language + your API keyAI-generated descriptions
GroqPOI names, coordinates, language + your API keyAI-generated descriptions
OpenAIPOI names, coordinates, language + your API keyAI-generated descriptions
AnthropicPOI names, coordinates, language + your API keyAI-generated descriptions
Custom basemap serversMap viewport (tile coordinates)User-provided basemap style rendering

When you use these services, your data is subject to each provider's own privacy policy. We encourage you to review their terms before providing your API key.

3.2 External Links

The App may open links to Google Maps (for navigation), Wikipedia articles, or Google Search results in your device browser. These are standard deep links — no additional data is shared beyond what is visible in the URL.

4. Data Storage & Security

5. Data Retention & Deletion

Since all data is stored locally on your device:

6. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children. The App does not include age-gated content, in-app purchases, or advertising.

7. Your Rights

Because we do not collect personal data on our servers, there is no personal data for us to access, correct, or delete on your behalf. All data is under your direct control on your device. For Sentry crash data, you may contact us to request deletion.

8. GDPR Compliance

Under the General Data Protection Regulation (EU 2016/679) and the Italian Codice in materia di protezione dei dati personali (D.Lgs. 196/2003, as amended by D.Lgs. 101/2018):

9. International Data Transfers

Some third-party services used by the App (Sentry, Wikipedia, WikiData, Wikimedia Commons, CARTO) may process data on servers located outside the European Economic Area (EEA). These services operate under their own privacy policies and data protection commitments. When you optionally provide API keys for services such as Google Gemini, OpenAI, Anthropic, or Groq, your data may be processed in the United States or other jurisdictions under each provider's terms.

We do not directly transfer personal data outside the EEA. The GPS coordinates sent to these services for core functionality are not linked to any personal identifier by us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised effective date. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or the App's data practices, contact us at: